Everything you need to know about how your data is protected on bagi, who can access it, how long it's kept, and what rights you have — all explained clearly in one place.
From technology to policy — your data is protected at every level of bagi.
Bagi collects only the information that is necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.
Some information is collected automatically while you use the platform:
Bagi uses your information only for specific, lawful purposes. The purpose behind each piece of data we collect is set out clearly below:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Date of Birth | Identity verification, age confirmation | Legal Obligations |
| Mobile Number | Sending OTPs, payment verification | Contractual Requirements |
| Account communications and security alerts | Contractual Requirements | |
| Transaction Records | Anti-Money Laundering, Dispute Resolution | Legal Obligations |
| Betting History | Responsible Gaming Monitoring | Legitimate Interest |
| Device & IP Information | Security, fraud detection | Legitimate Interest |
| Email (Marketing) | Sending offers and promotions (with your consent) | Your Consent |
Please note — marketing emails are sent only with your consent. This permission is collected separately at registration and can be withdrawn at any time.
Bagi's website and app use cookies. Cookies are small data files saved to your browser that allow the site to recognize you on your next visit.
Bagi uses Google Analytics to analyze site traffic. This data is anonymized — no individual user can be identified. You may opt out of Google Analytics at any time.
Bagi never sells or rents your data to third parties for commercial purposes. However, limited information may be shared in the ordinary course of providing our services in certain situations:
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banks. These institutions operate under their own privacy policies and are responsible for the security of that information.
Game providers such as Evolution and Pragmatic Play can only see technical data related to the game session — they do not have access to your personal identity.
Bagi is legally required to share information with relevant authorities in response to valid requests under Bangladeshi or international law, court orders, or money-laundering investigations. In such cases, only the specific information requested will be provided — nothing more.
Bagi does not retain your data any longer than necessary. However, certain information must be kept for a defined period due to legal requirements:
Once the above retention periods have passed, bagi securely deletes or anonymizes your data in a way that ensures you can never be identified from it again.
Every bagi user has certain fundamental rights regarding their personal data. To exercise these rights, email us at support@bagi.top.
Bagi uses world-class technology to protect your data. Words aren't enough — what matters is what we actually do.
Bagi's services are intended exclusively for adults aged 18 and over. We do not knowingly collect any information from minors.
If a minor has registered by mistake and we become aware of it, that account will be closed immediately and all collected data will be deleted. Parents or legal guardians may contact us at support@bagi.top.
This Privacy Policy may be updated as bagi's business and legal environment evolves. For significant changes, we will:
Continued use of the platform after any changes have been made will be taken as acceptance of the updated policy. If you do not wish to accept the changes, you have the right to close your account.
For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us:
We take every privacy request seriously and provide a formal response within 30 days.
As a bagi user, these are the rights you have over your own data.
Many people have valid concerns about privacy when using online platforms in Bangladesh — and rightly so. Experiences like number leaks, unsolicited calls, or personal data being used elsewhere are all too common. bagi built its privacy policy with this reality in mind.
What sets bagi's privacy policy apart is that it's not just words on paper — it's reflected in every technical decision, every data architecture choice, and every employee training session. There's an internationally recognized principle called "Privacy by Design" — bagi follows it, meaning privacy protection isn't added as an afterthought but is built into the system from the ground up.
In Bangladesh, a mobile number is far more than just a phone number — it's linked to your bKash account, Nagad account, bank account, and social media. bagi understands this. Your mobile number is used solely for payment verification and security OTPs. It is never shared with any third party, and you will never receive marketing calls.
Your mobile number is stored in encrypted form in bagi's database. Even if a hacker were to theoretically gain access to the database, they would only see an encrypted string — not your actual number.
Bagi analyzes your betting patterns — but not against you, for you. If a user's betting behavior shows concerning signs — such as placing large bets immediately after losses or repeatedly logging in at 3 a.m. — bagi reaches out to that person and provides information on responsible gaming resources. This analysis is never shared externally.
This information is never shared with advertisers and never used for algorithmic targeting. It exists solely for your benefit.
To be honest — no system anywhere in the world is completely immune to breaches. However, if a data breach ever occurs at bagi, we have a clear plan of action. Within the first 24 hours, the scope of the incident will be assessed and contained. Within 48 hours, affected users will be notified by email — clearly stating exactly what information may have been compromised and what steps to take. Within 72 hours, the relevant authorities will be informed.
This transparency policy is a core part of bagi's values. Hiding problems is simply not how we operate.
Trusting bagi means more than just using a betting platform — it means placing your most sensitive financial and personal information in our hands. We do not take that responsibility lightly. Privacy is the first consideration in every system update, every new feature we design, and every member of staff we hire.
If you have any questions or concerns, write to us at support@bagi.top. Every privacy-related email receives a personal reply — no automated responses.